Last updated: August 5, 2025
At MyGospelShop, your satisfaction is our priority. We want you to feel confident when purchasing any of our digital or physical products.
🛡️ Digital Products – 7-Day Satisfaction Guarantee
If you’re not satisfied with your digital purchase, you may request a full refund within 7 days.
Digital products are managed through Hotmart, and refunds must be requested via your Hotmart account.
Instructions:
- Log in to Hotmart → Go to “My Purchases” → Click “Request Refund”
- Refunds are processed according to Hotmart’s refund policy
📦 Physical Products – Redbubble Policy Applies
Physical products (T-shirts, Backpacks, etc.) are fulfilled by Redbubble, and are subject to Redbubble’s Exchange & Return Policy.
Redbubble does not accept returns or refunds for reasons such as wrong size, color, or change of mind.
Refunds or replacements are only available if the product arrives damaged, misprinted, or incorrect.
To request a replacement or refund:
- Contact Redbubble support within 14 days of receiving your order
- Include clear photos showing the issue
- Visit: www.redbubble.com/help
âť—Important Notes
- Digital refunds are available only within 7 days and will revoke access to the files.
- Physical product returns must meet Redbubble’s conditions for approval.
- We encourage all customers to review sizing, designs, and previews carefully before purchasing.
đź“© Questions? Contact us at support@mygospelshop.com